When will my order be dispatched and delivered?

We dispatch within 24–36 hours, Monday to Saturday. There is no dispatch on Sundays.

Once dispatched, Delhi NCR takes 1–2 days. The rest of India takes 4–10 days, with the north arriving soonest, since we ship from Delhi NCR. If you choose express at checkout, your order is dispatched first and delivered in 1–2 days.

What payment methods do you accept?

We accept credit and debit cards, UPI, net banking and bank transfer. Cash on delivery is also available on most pincodes.

Do you offer cash on delivery?

Yes. Cash on delivery is available on most pincodes, and you can also split your payment, paying part online and the rest on delivery. You will see the options that apply to your pincode at checkout.

How will I know my order is confirmed?

You will receive an email from Rayt with your order details as soon as the order is placed.

Can I change or cancel my order?

We dispatch within 24–36 hours, so there is a short window. Write to us at info@rayt.in or WhatsApp +91 98701 09935 as soon as you can, and we will do what we can if the order has not left us. Once an order has been dispatched it cannot be changed or cancelled.

What if my order arrives damaged?

Please do not accept a delivery if the packaging is torn or unsealed. If a piece is broken when you open it, photograph it as it sits in the packaging and send the images to info@rayt.in or WhatsApp +91 98701 09935 within 12 hours of delivery, along with your order number. We will arrange a replacement of the same piece.

What if I receive the wrong product?

Write to us at info@rayt.in or WhatsApp +91 98701 09935 within 24 hours of delivery, with your order number and images of what arrived. We will sort it out.

Do you ship outside India?

Not at the moment. We ship within India only.